Redesigning an Ecommerce Store Built for Long-Term Growth

Shopify Development
UX
Overview

Where We Started

Over several years of growth, Lights Canada’s Shopify store evolved alongside the business, with new features and functionality added to support an expanding catalogue and evolving customer needs. As the business continued to grow, the site reached a point where a complete rebuild offered the strongest foundation for the next stage of growth.

The challenge wasn’t simply designing a new website. The rebuild needed to improve usability, performance, and conversion while preserving years of SEO authority, customer familiarity, and the trust the brand had already established.

+37%
Average Order Value
+10%
Conversion Rate
+14%
Add to Cart Rate
+32%
Total Sales
THE SOLUTION

The Turning Point

Rather than continuing to iterate on an aging Shopify theme, we rebuilt the store from the ground up using modern Shopify development best practices, with a focus on speed, usability, and conversion. Every decision was guided by one goal: helping customers find the right products, make confident purchasing decisions, and complete their purchase with less friction.

We redesigned the site’s information architecture and filtering experience using real data and analytics, ensuring the shopping experience aligned with actual customer behaviour rather than assumptions. Product pages were rebuilt to surface the information customers needed most, with improved specifications, clearer variant selection, and more intentional content hierarchy. The cart experience was also reimagined to support conversion rather than simply serving as a step between browsing and checkout.

Beyond the customer journey, we modernized the brand’s digital presence through refreshed copy, updated typography, a refined visual identity, and stronger product imagery. We also introduced location-based delivery estimates to give customers greater confidence before purchasing.

We audited the store’s Shopify app ecosystem, removing redundant or underperforming apps and replacing them with faster, more reliable alternatives to improve performance and reduce technical complexity.

Execution

Our Approach

Data-Driven Filtering

Rebuilt the product filtering experience around real customer behaviour and search patterns.

Product Page Optimization

Redesigned product pages with clearer information, improved variant selection, and stronger conversion-focused content.

Conversion Focused Cart Page

Optimized the cart experience to reduce friction and encourage customers to complete their purchase.

Brand Refresh

Refreshed site-wide copy, typography, colour palette, and imagery to modernize the brand experience.

Delivery Estimates

Added location-based delivery estimates to give customers greater confidence before purchasing.

Performance Optimization

Streamlined third-party integrations to improve site speed, reliability, and overall performance.
Results

The Outcome

Following the launch of the new site, the impact was immediate.

Average order value increased 37%

Conversion rate increased 10%

Add-to-cart rate increased 14%

Total sales increased 32%

These improvements reflect far more than a visual redesign. Every stage of the customer journey, from product discovery to checkout, was rebuilt with a clear focus on usability and conversion.

The result is a faster, more intuitive Shopify storefront that helps customers find the right products, make confident purchasing decisions, and convert more effectively, while preserving the SEO equity and brand recognition built over years on the previous site.